The unique expertise of agencies specializing in CRM development

In today's digital world, customer relationship management has become a pillar essential for any business wishing to stand out. Many businesses are turning to tools like CRM (Customer Relationship Management) to optimize this management. However, it is not enough to implement these tools blindly. To maximize their potential, solicit the The services of a specialized agency can make all the difference.

Decoration-img
About-img

A CRM development agency offers much more than just support technique. It mainly offers an in-depth needs analysis to understand the internal functioning of your company. This tailor-made approach allows you to develop solutions adapted to each organization.

Rather than using a standardized solution, you benefit from a tool fully aligned with your business processes, strengthening your agility and efficiency.

On the other hand, each company has its own specificities in terms of customer database and internal operations. Quai des Balises will be able to customize the integration and optimization of the CRM development to ensure perfect harmonization between your daily activity and the chosen system. Thanks to this expertise, the progress of business initiatives becomes more fluid, positively impacting business productivity.

Custom-made CRM for guaranteed success

One of the major advantages of collaborating with our agency is the creation of tailor-made solutions.

Each feature of your CRM can be designed to meet specific objectives. Whether it's to improve the quality of customer service or strengthen ties with your business partners, everything can be integrated in a strategic.

This not only promotes performance optimization but also better responsiveness to market challenges.

Integrate custom features such as tracking leads, automated marketing campaigns or even multi-channel interactions proves essential in strengthening customer relations. These strategic additions translate through a significant increase in customer satisfaction and loyalty, two indicators keys to commercial success.

Optimization of workflows thanks to the development of a custom-made CRM

Today, business productivity relies immensely on the efficiency of internal processes. By entrusting this aspect to an agency, you benefit from a workflow integration designed to harmonize all operations.

The emphasis is on continuous improvement and time saving, offering more freedom to employees to dedicate themselves to high value-added tasks such as innovative strategy or contact direct with the end consumer.

Passing through Quai des Balises, the automation of mundane tasks takes on a new breath. The centralization and simplified accessibility of the database customer data reduces human error, improves interdepartmental communication and accelerate decision-making. This also strengthens the agility of your business, you allowing us to capture new opportunities and innovate without limits.

Get support continuous and evolutionary

Requesting our CRM development agency also means benefiting from a personalized support during and after the deployment of your project. Over time, adjustments may become necessary depending on the evolution of your market or your needs.

These constant adjustments expand the application of your solution, thus ensuring that it always remains in line with your customers' expectations. users and adequate in relation to future technological trends.

The main attraction lies in this ease offered to evolve at the same time as the company is growing. No need to start from scratch or invest large sums of money in new software. Good cooperation ensures the sustainability of the system, preserving its operational efficiency and responding to emerging modern challenges.

Measurable impact and return on undeniable investment

One of the key arguments in favor of our CRM development agency concerns our natural ability to generate a notable return on investment and fast.

Unlike the generic implementations often shipped, choosing a targeted collaboration is directly reflected in the increase in financial indicators relevant such as increasing turnover and drastically reducing unnecessary costs linked to slow and unstructured administrative procedures.

Finding the right software or digital solution for your business has become overwhelming.

About-img

Off-the-shelf software solutions do not meet the specific needs of businesses.

  • Choose digital tools that integrate seamlessly into your existing processes or enhance them
  • Opt for solutions that introduce new, more optimal and more cost-effective methods.
about-img

Maintenant, tout ça, c’est terminé !

Nous vous offrons de développer la solution de vos rêves.
about-img
❓   How does it work?

Key phases of software development with our agency

Working with us involves following a structured process and transparent, essential for the optimal realization of their project.


avatar

Céline Desrumaux

Responsive and available, François and David are attentive to the smallest details to create a tailor-made project corresponding to the customer wishes. They also put themselves at the level of the uninitiated customer in order to explain the whole of the project.
01

Planning phase and definition of needs

In this initial phase, we clearly define the project objectives and your specific needs. Workshops gather all the information needed to propose a tailor-made solution. An in-depth analysis of the competition and market trends is also carried out to ensure appropriate strategic positioning.

02

Design and wireframing

Once the needs have been identified, we begin the design by creating mockups and wireframes. These prototypes provide an overview of the application before a line of code is written, allowing us to validate the proposed directions and make any necessary adjustments.

03

Development and Integration

During the development phase, our team focuses on programming and integrating the features defined in previous phases. Using agile methods, we quickly deliver intermediate versions to you to obtain continuous feedback, thus ensuring constant alignment between the delivered product and expectations.

04

Testing and Quality Assurance

Before any commissioning, we carry out rigorous tests to verify the functional and technical conformity of the software. These tests include unit, performance, security and integration tests, in order to detect and correct any anomalies and to deliver a stable and reliable product.

05

Ready to get started?

We have developed a dedicated customer area where you can follow the progress of your project in real time.

06

Deployment and Maintenance

Once validated, the software is ready to be deployed in the production environment. We carefully plan the deployment phase to minimize service interruptions. In addition, we provide ongoing support and regular maintenance to ensure the application remains performant and secure over the long term, with future updates and improvements.

We are already passionate about your project

A team of experts ready to help you succeed.

avatar

David Brulin

Director
avatar

François Dusautoir

Director & CTO
avatar

Giovanny Foucaud

Developer
avatar

Tom Darques

Developer
avatar

Benoit Peron

Developer

Our customers say it better than we do

Discover what our satisfied customers have to say about their experience with Quai des Balises

Lire plus d'avis

More than 100 clients have trusted us

  • 5 /5
|

29 avis

Our customers say it better than we do

Discover what our satisfied customers have to say about their experience with Quai des Balises

  • 5 /5
|

29 avis

More than 100 clients have trusted us

Je recommande à 1000% l'agence Quai des Balises, ils m'ont accompagné de A à Z dans la création de ma plateforme Palominow et m'accompagnent encore aujourd'hui. Je suis plus que satisfaite de leurs services, ils sont à l'écoute, experts dans leur domaine et passionnés ! Travailler avec eux est un réel plaisir, je n'aurais pas pu espérer mieux !

avatar

Margaux Lapôtre

Fondatrice de Palominow

Nous collaborons avec Quai des Balises depuis plus de 2 ans et demi pour le développement de solutions web spécialisées. Avec plus de 50 000 missions gérées depuis le déploiement, cet outil est devenu indispensable pour nos équipes et nos clients. Les développeurs sont extrêmement réactifs, toujours disponibles pour résoudre les problèmes rapidement. Grâce à eux, nous avons réalisé des gains significatifs en termes de temps et de productivité. Hautement recommandé pour tout projet web !

avatar

Franck-Edouard Tiberghien

Dirigeant de ASA Links

Quai des Balises est une agence web ultra fiable et très compétente. Elle propose, suggère et recommande des solutions toujours pertinentes et adaptées. François et David sont ultras réactifs et vraiment disponibles pour leurs clients. Je recommande les yeux fermés !

avatar

Aurélien Chabrol

Fondateur de Tribu d'explorateurs

Très belle rencontre ! J'ai été impressionné par les conseils et le professionnalisme de cette agence Web. Je recommande aux personnes ayant besoin de leurs services, d'effectuer un audit à tous prix !

avatar

Jean-Baptiste Lecaille

Dirigeant secteur ORPI